We totally understand that not all of your questions about our water bottles will be answered on the pages of this web site.
This Help & FAQ page is an evolving and continuing work with updates regularly being added.
The information presented here has been gathered as a result of the many years of dealing with clients and their quest for more information.
If the answer to a question is not found here please do not hesitate to email us, contact us by using the contact form or call us on 0497 111 243.
Q. I have received my quote and design and I am happy with the price and I want to order. How do I do this?
A. On your quote and on most of the emails we have sent you are instructions found under the heading "How to Order". Read the instructions and follow the link to the order page.
Q. How do I pay?
A. Once we have processed your order we will send you the final art proof, approval instructions, and the invoice which has the payment details. You can see all the payment options here.
Q. I have paid my money so why do I have to send the approval form?
A. Even though payment certainly indicates you are happy with the proof of your design for legal reasons we need the approval officially.
Q. I have had bad experience with delivery times with stuff I have ordered online. Will I have this issue with you guys?
A. No. Water Bottles Online is very serious about deadlines so when we state a delivery date it is an "on or before" date and it is most likely that your bottles will be delivered before the quoted date.
Q. Why don't you have a price list on your web site?
A. Good Question! The water bottles that are supplied by Water Bottles Online to our many and varied clients are all custom printed and are all so different that it makes it impossible to maintain a standard price list as such. We have found that by individually quoting on each job that we are able to provide the best value for money personalised water bottle at the absolute best possible price around.
Q. What is the minimum quantity I can order?
A. Water Bottles Online minimum quantity is strictly 100 for one colour print bottles and 250 for multi colour prints. This your order must be 100 or 250 of the same product with the same artwork however if you are ordering water bottles with a digital print then one is the minimum.
Q. How do I place an order?
A. It is recommended that you obtain a quote first. Once you have this you can place an order on our online order form. All of the things you need to know will be found on the form.
Our sports drink bottles are 100% BPA free and are made of food grade quality plastics and Stainless Steel.
Our Water Bottles can be recycled as well.
Water Bottles Online have three easy payment options currently available.
At Water Bottles Online we realise that not all of your questions or concerns about our range of custom water bottles will be addressed on the pages of the this web site.
Look here to learn more.
Delivering to Brisbane & Qld, Sydney & New South Wales, Melbourne & Victoria, Hobart & Tasmania, Adelaide & South Australia, Perth & West Australia, Darwin & Northern Territory and Canberra & The ACT in fact all of Australian FAST
Over a period of many years we have shipped absolutely thousands of water bottles to happy clients all over Australia.
See what our happy clients hae to say.
Our great quality sports water bottles are proudly made right here in Australia creating lots of jobs for lots of Australians.
We want you to know before you buy your sports water bottles about our famous 100% Quality Guarantee.
Simply put it means that if in the unlikely event your drink bottles have been manufactured incorrectly we will completely replace your order and that in purchasing from us your water bottles will be the best value for money available.
